Blume Beauty Co. is always looking to better our shipping prices and options. We will continuously provide the world's best methods to ship your purchased items.
Return Policy For Keratin Lash Infusion Products:
All Professional Keratin Lash Infusion kits & products have a no return and no refund policy. All sales are final on keratin lash infusion eyelash product kits. As each LKI Product is shipped you have purchased it. Once your package is with the carrier, Blume Style is no longer responsible for lost, damaged or unreceived items. By purchasing these products, you agree to these terms.
We highly recommend you leave these intricate Keratin Professional Lash Infusion Products to licensed and trained professionals.
Blume Lifestyle Inc and or Blume Beauty Co. will take zero responsibility of improper usage, improper storage, or any damage cased by the Keratin product line after purchase. Do Not Purchase these items if you are not certified to handle them. One Last Time We Do Not Allow Returns on the Keratin Lash Lift Line All Sales Are Final.
Each item sent is packaged with care to be sure that you are provide with the best quality item from our warehouse to your door.
Thank you for being a part of Blume Beauty Co.
If you are unhappy with the items that you have received, please contact customer service FIRST by sending an email to BlumeStyleCS@Gmail.com. Merchandise returned to the manufacturer without contacting customer service will not be processed correctly.
It is very important that you read the description of each item before you place your order. It is also of equal importance that you provide us with your correct information before you finalize your order.
If we sent you the wrong order, kindly let us know as soon as possible so that we can send you the correct item. In the instance of our error, you do not have to return the item. You can keep it!
Refunds (if applicable)
Blume Beauty Co. gives refunds as store credits only.
You can use your store credits to purchase any other item/s from our store. You will be given store credits in exchange for any item that is damaged or has missing parts upon delivery.
You will also be given store credits, equivalent to half the amount you paid, if we made a mistake and you declined our offer to send you the correct item.
However, we cannot process refunds as store credits for the following:
* Items purchased while on sale
* Gift cards
Please place your order carefully. You must contact our support should you wish to cancel your order. Our CS staff will try to intercept the order before it goes into production. However we do not guarantee we will be able to do so.
We use the standard shipping method of 3-5 business days from the day the item was released from production. The shipping fee will be included in your final bill, unless it was waived due to some promotion. Shipping fee is non-refundable and it will be deducted from the cost of refunded store credits, if you are eligible to receive such credits.
Shipping and Delivery
At this time, Blume Beauty Co. ships merchandise to locations within the United States and U.S. territories. The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier and appropriate tracking number issued for the package.
Blume Blume Beauty Co.'s staff will do it's best to help resolve any issues, and achieve total customer satisfaction.